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Selecting the right compliance services solution is a significant part of your quality system. As you rely on quality results from our extensive range of equipment, including everything from centrifuges and pipettes to cold storage and water purification systems, you also can trust Unity Lab Services to be the compliance partner that helps you meet your regulatory assurance and documentation needs.
We provide compliance services for:
Our compliance and calibration services support organizations that rely heavily on equipment for critical sample storage and growth, and our protocols reflect a customized approach aimed at delivering robust and efficient regulatory compliance coupled with the desired degree of confidence.
|Initial qualification for new equipment or change of service/status||I need my equipment qualified before I can use it||IQ/OQ/PQ bundle|
|Re-qualification||I need annual or periodic qualification||
||I have multiple units and I need service done throughout the year||
Contact us today to take advantage of our industry-exclusive “No-Charge Requalification Guarantee.” If a key component fails while under the original product warranty or while equipment is under a qualifying service plan*, we will re-qualify the unit at no charge.
Coupled with our global reach and local support, Unity Lab Services is better positioned to offer consistent and comprehensive support compared to smaller, third-party service providers.
Unity Lab Services offers flexible compliance services that fit an organization’s unique needs. Regular maintenance plus frequent qualification, calibration, and preventive maintenance are recommended to lengthen equipment life and mitigate risks of non-compliance.
Ensure your audit-readiness with our industry-exclusive, no-charge requalification guarantee
Unity Lab Services is the only original equipment manufacturer (OEM) service provider that offers a guarantee to re-qualify instruments and equipment at no charge if a key component fails while under the original factory warranty or a qualifying service plan.*
*Terms and Conditions
Unity Lab Services Requalification Guarantee: Should your Thermo Scientific instrument or laboratory equipment require a repair while under the original factory warranty or a qualifying Unity Lab Services instrument service plan, we will requalify the repaired instrument or equipment at no additional cost. This guarantee does not cover optional repairs, relocations, consumables, or situations where a qualification test is interrupted due to customer intervention, power loss, or other situation out of the control of a factory-qualified field service engineer. Additional terms and conditions apply. All terms and conditions of service contract and factory warranty apply.
Additional Terms & Conditions:
Terms and conditions apply to Thermo Scientific analytical instruments, including mass spectrometry (LSMS, IOMS), chromatography (GC/GCMS, HPLC, IC/SP), trace elemental (ICPMS, ICPOES, AA), molecular spectroscopy, sample preparation, and discrete industrial analyzer (DIA) instruments where the operational qualification (OQ) has been ‘added on’ to a support plan, basic, or extended warranty. Operational qualifications purchased as a billable service or under factory warranty do not qualify for the no-cost requalification (RQ) and can be purchased a-la-carte at list price. Third-party instruments under Unity Lab Services contract or engagements do not qualify for the no-charge requalification guarantee.
For Thermo Scientific laboratory equipment (centrifuges, cold storage equipment, incubators, shakers, and remote monitoring sensors) under a Total Care Service Support Plan, the requalification guarantee is applicable for the duration of the active contract period. For Thermo Scientific laboratory equipment under original product warranty, the no-charge requalification is valid for up to two years following the original qualification service event. Third-party instruments under Unity Lab Services contract or engagements do not qualify for the no-charge requalification guarantee.