Terms and Conditions of Sale

These terms and conditions govern the purchase of products and/or services by you or your company from Thermo Fisher Scientific, Inc. (“we” or “us”). Given the diversity of the products and services we offer, the applicable terms and conditions will vary depending on the type of product or service you are ordering and the region of purchase. Please note that if you are purchasing products and/or services that fall under multiple categories, more than one set of terms and conditions may apply to your order. There may also be additional terms and conditions that are not set out below, but that may apply to your order, in which case we will provide such additional terms and conditions when you place your order. Please review all applicable terms and conditions prior to completing your transaction.

Included below are the terms and conditions for Unity™ Lab Services instrument service plans and supplemental terms and conditions based on instrument, region of purchase, and language. Click on the link to download the appropriate pdf. Our goal is to make your purchasing experience simple and transparent. If you have questions about any of the Unity Lab Services terms and conditions or your order, please contact Unity Lab Services Technical Support in your region.

If you are purchasing or requesting warranty or post warranty instrument services for Thermo Fisher Scientific life sciences instruments, see Instrument Services Terms and Conditions.

Terms and Conditions for Unity Lab Services
Equipment and Instrument Service Plans

Laboratory Equipment Analytical Instruments
Cold storage, incubators, centrifuges, shakers, pipettes, water purification systems, baths, biosafety cabinets, climatic chambers, balances, refractometers, ovens, and other laboratory equipment Mass spectrometry, chromatography, trace elemental, molecular spectroscopy, sample preparation, and discrete industrial analyzer instruments
United States United States
France Canada – English
Switzerland – English Canada – French
Switzerland – French France
Switzerland – German Switzerland – English
Switzerland – Italian Switzerland – French
Germany Switzerland – German
  Switzerland – Italian
  Austria and Emerging Markets – English
  Austria and Emerging Markets – German
Supplemental Terms and Conditions
Compliance Services – Requalification Guarantee

Contact Us

Country Phone Email
United States +1 800-532-4752, Option 2 unity.usa@thermofisher.com
Canada +1 800-532-4752, Option 2 unity.ca@thermofisher.com
Austria +43 810 282206 unity.at@thermofisher.com
Benelux +31 765 795 174 unity.bnl@thermofisher.com
Denmark/Iceland +45 70 23 62 67 unity.nordic@thermofisher.com
Finland +46 8 556 468 20 unity.nordic@thermofisher.com
France +33 825 800 119 unity.fr@thermofisher.com
Germany +49 6103 408 1050 unity.de@thermofisher.com
Italy +39 02 95 05 95 37 unity.it@thermofisher.com
Norway +46 8 556 468 20 unity.nordic@thermofisher.com
Spain/Portugal +34 913 806 733 unity.es@thermofisher.com
Sweden +46 8 556 468 20 unity.ch@thermofisher.com
Switzerland +41 61 716 77 40 unity.nordic@thermofisher.com
United Kingdom/Ireland +44 870 241 1034 unity.uk@thermofisher.com