Contract exclusions

• Background checks, drug-testing, or on-site trainings required by customers may be subject to additional charges
• Applications and method development support
• Computers and/or software not provided and/or installed with the system by Thermo Fisher Scientific
• Upgrades including: Computer hardware, operating system, and instrument controlling software
• Replacement of functional computers in order to accommodate an upgrade to a newer version of the operating system
• Upgrade of the instrument controlling software resulting from replacement of a failed computer
• Obsolete computers and operating systems with no commercially viable upgrade path compatible with the analytical system
• External power equipment, e.g., UPS (uninterruptable power supply), power conditioner, or isolation transformer
• Operator training
• Complete system replacement
• Buy-in parts and engineering specials

• Consumable items and parts such as (but not limited to) bottles, calibration materials, solvents, vials, caps, septa, columns, data media, ferrules, ETD filaments (excluding the one included in the PM visit), filters, frits, gases, gaskets, injection port liners, integrator paper, ion exchange resin, lamps, photomultipliers, pump oil, reaction tubes, source ceramics, mobile phases, autosampler rotor valve seals, sample ports, syringes, and sample loops, DEP emitters, electron multipliers, glass jet separators, heated capillaries, ion gauges, ion volumes, water chillers, and turbo pump oil reservoirs.
• Accessories and optional modules, such as (but not limited to) CD or ED detectors, eluent generators, IC Cube modules, AM managers, TCC, remote controllers, tablets, autosampler pumps, etc. (unless covered by a separately purchased additional option plan, if available)

• Consumable items and wearable parts such as (but not limited to) bottles, calibration materials, gases, solvents, mobile phases, vials, caps, septa, columns, suppressors, cartridges, data media, ferrules, filters, frits, gaskets, ion exchange resin, lamps, photomultipliers, pump oil, reaction tubes, source ceramics, autosampler rotor valve seal, sample ports, syringes, sample loops, capillaries and other types of tubing, etc.
• Accessories and optional modules, such as (but not limited to) CD or ED detectors, eluent generators, IC Cube modules, AM managers, TCC, remote controllers, tablets, autosampler pumps, etc. (unless covered by a separately purchased additional option plan, if available)

• Consumable items and wearable parts and accessories and optional modules (unless covered by a separately purchased additional option plan, if available)
• Accessories and optional modules, such as (but not limited to) autosamplers, second detector or injector, ion gauges, controllers, probes, etc. (unless covered by a separately purchased option plan, if available)

• Consumable items and parts such as (but not limited to) nebulizers, spray chambers, torches, sample cones, sample probes, power tubes, work coils, burner heads, lamps, sample tubing, o-rings, seals, pipettes, glassware, etc.
• Accessories and optional modules, such as (but not limited to) autosamplers (other than OEM-supported models of CETAC/ESI basic liquid autosamplers), chillers manufactured by companies other than Thermo Fisher Scientific, separate vapor accessories, solid sampling systems, auto diluters, auto concentrators, argon humidifiers, detectors, furnaces, etc. (unless covered by a separately purchased additional option plan, if available)

• Consumable items and parts such as (but not limited to) bottles, calibration materials, solvents, vials, caps, septa, columns, ferrules, filters, frits, injection port liners, gaskets, septa, ion exchange resin, lamps, filaments, photomultipliers, reaction tubes, source parts, mobile phases, DEP emitters, electron multipliers, glass jet separators, heated capillaries, ion gauges, ion volumes, pump oil, gases, data media, integrator paper, etc.
• Accessories and optional modules, such as (but not limited to) autosamplers, second detector or injector, ion gauges, controllers, probes, etc. (unless covered by a separately purchased option plan, if available)

• Consumable items such as filters, gas cell windows, o-rings, analyzer sensors, and diaphragms.

• Consumable items and wearable parts such as cassettes, diskettes, external cables, gas cells, gaskets, grease, ink, light bulbs, O-rings, ribbons temperature controllers and paper
• Probes, fiber optic cables, and fiberheads
• Unless covered by a specific contract option, third party accessories, GC ovens, auto samplers, mapping stages, all Raman lasers, 960 Raman lasers iS50 ATR modules, iS50 beamsplitter exchangers and sampling accessories (including Spectra-Tech and smart accessories) and ATR crystals

Validation Service Notes:

When ValPro or Val-Q validation services are purchased as part of the INSTRUMENT SERVICE PLAN, the appropriate validation software package is required. If validation software is not currently installed on the system, please contact your local Service Call Center to purchase the appropriate validation software package.

• Consumable items and wearable parts such as printer paper, printer cartridges, sample preparation items, etc.
• Backup software
• Phosphor screen breakage due to operator error

• Consumable items and wearable parts such as printer paper, printer cartridges, sample preparation items, filaments, etc.
• Asyst components including the Load Port, Robot and Portal are not covered unless options for each are specifically purchased with the agreement
• System cleaning due to improper sample preparation
• X-Ray tube
• Detector window breakage due to operator error
• Backup software

• Consumable items and wearable parts such as printer paper, printer cartridges, sample preparation items, filaments, etc.
• Backup software
• Detector window breakage due to operator error

• Consumable items and wearable parts such as printer paper, printer cartridges, sample preparation items, filaments, p10 gas, etc.
• Backup software
• Diffractor breakage due to operator error

• Consumable items such as UV and Xenon lamps, cassettes, diskettes, external cables, gaskets, grease, ink, O-rings, ribbons, tubing and connectors, cuvettes, glassware, special cell holders, Peltier systems, water baths, any other accessories and paper
• Unless covered by a specific contract option, third party accessories, GC ovens, autosamplers, mapping stages, all Raman lasers, 960 Raman lasers iS50 ATR modules, iS50 beamsplitter exchangers and sampling accessories (including Spectra-Tech and smart accessories) and tablets

• Capillary cartridges and computers

• Consumables such as cuvettes, pipettes, flash drives, and printer paper
• Computers purchased with an instrument are serviced by the computer vendor
• Complete system replacement is not covered under contract