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Preventive care is critical to the life and availability of your instruments and equipment. Without regular maintenance, unattended, lingering problems can decrease instrument performance and lead to unnecessary downtime and unplanned service costs due to unexpected failures. Protect your investment against the unexpected with regularly scheduled preventive maintenance (PM) that can proactively identify and resolve potential issues before they happen.
Included as an important entitlement in nearly all of our service plans, regularly scheduled on-site PMs help ensure optimal function and accuracy of your analytical results and increase the probability that operational qualifications (OQ) will pass required specifications. A PM is recommended before all OQ and requalification (RQ) service events to ensure all tests pass within original equipment manufacturer (OEM) specifications.
During your PM visit, our Unity™ Lab Services factory-trained and qualified OEM field service engineers will perform routine inspections and standard procedures intended to ensure instrument and equipment performance is at or near the same level achieved at installation. While models and applications can vary, such procedures may include overall general inspection and clean-up, replacement of worn parts, general performance testing, tuning, and more.
Click the links below to learn what is included with preventative maintenance for your laboratory equipment.
Thermo Fisher Scientific offers a versatile catalog of separation equipment to establish greater efficiency, precision, and reliability to your applications workflow. Our wide array of centrifuges and rotors can meet all your processing requirements and delivers outstanding performance that caters to your specific needs. Cell washers safely wash red blood cells to prepare them for further analysis by blood banks and clinical laboratories. Savant™ SpeedVac™ vacuum concentrators allow evaporation of concentrate and solvents through heat, centrifugation, and vacuum pressure while ensuring sample integrity. Regular PM service will enable your equipment to perform predictably throughout its lifetime, ensuring sample protection and workflow efficiency.
Preventative maintenance on a centrifuge, cell washer, or vacuum concentrator includes (varies by equipment and model):
For more information about preventative maintenance on your separation equipment, request a PM quote
Incubators and ovens are used to grow live cell cultures, for heating or drying materials and samples, and in medical testing protocols. Furnaces are used in ashing applications, gravimetric analysis, and heating materials to temperatures up to 1700°C. Regular PM service will ensure your equipment continues delivering stable temperatures and reliable safety features.
Preventative maintenance on a microbiological incubator, oven, or furnace includes (varies by equipment):
For more information about preventative maintenance on your constant temperature equipment, request a PM quote
CO2 incubators are used to promote cell culture growth and are critical in applications that require precise modification of CO2 levels and in reducing the risk of contamination. Environmental chambers protect samples during stability and shelf-life testing, as well as in biological research by offering a combination of controlled lighting, humidity, air pressure, and gas. Regular PM service will ensure your equipment performs consistently and reliably throughout its lifecycle to protect your samples and enable workflow efficiency.
Preventative maintenance on an environmental chamber or CO2 incubator includes (varies by model):
For more information about preventative maintenance on your controlled environment equipment, request a PM quote
(Ultra-low-temperature freezers, blast freezers, mechanical cryo freezers, LN2 cryogenic storage, and high-performance laboratory refrigerators and freezers)
Cold storage equipment is used in a variety of applications, including the short-term and long-term storage of chemicals, pharmaceuticals, and delicate biological materials. Regular PM service will keep your equipment running like new year after year, ensuring your system and its alarms are performing within acceptable tolerances to maintain the integrity of your most precious samples, like blood, plasma, stem cells, serums, and enzymes.
Preventative maintenance on an ultra-low-temperature freezer, cryogenic storage device, or high-performance refrigerator or freezer includes (varies by equipment):
For more information about preventative maintenance on your cold storage equipment, request a PM quote
Biosafety cabinets are required to meet safety compliance regulations to protect users, samples, and the environment from potentially hazardous material. Annual maintenance helps ensure your Class II biosafety cabinet maintains optimal performance and meets compliance requirements.
Unity™ Lab Services provides testing to meet applicable U.S. and international standards. In North America, field certification is performed in accordance with NSF/ANSI 49 standards by accredited technicians. In Europe, verification of performance is provided according to EN 12469 safety standards1.
The maintenance and testing process includes the following procedures2:
1. Annual testing requirements differ by country. In accordance with EN 12469 standards, testing in Europe does not constitute an accredited service certification.
2. Annual service and testing is subject to variation depending on local best practices and requirements. Elective tests such as vibration, light intensity, and noise level measurements may be available on request.
3. KI-Discus test is performed routinely only in the United Kingdom and Ireland and is optional elsewhere. For more information, please contact your local Thermo Fisher Scientific service representative.
For more information about annual maintenance for your biosafety cabinet, request a quote
Water purification systems must be cared for properly to ensure that Type I and Type II water quality meets ASTM, ISO, and CLSI/CLRW standards. Our field service engineers will ensure your system is producing pure or ultrapure water with each use, adding a measure of assurance to your application.
Preventative maintenance for a water system includes:
For more information about preventative maintenance on your water purification system, request a PM quote
MaxQ™ and Solaris™ shakers offer reliable, simple, and flexible shaking options for your application. Annual preventative maintenance will help ensure your shaker delivers outstanding performance, accuracy, and reproducible results throughout its lifetime, and includes (varies per model):
For more information about preventative maintenance on your shaker, request a PM quote
Smart-Vue™ Wireless Monitoring Systems are designed to watch, safeguard, and log critical equipment data, and will send out a notification in the event of a system failure or power outage. It is critical to the performance of the system and the safety of the samples that are stored inside the equipment being monitored to keep your Smart-Vue System properly maintained and up to date.
Annual preventive maintenance on your Smart-Vue or Smart-Vue Pro Monitoring System includes:
For more information about preventative maintenance on your remote monitoring system, request a PM quote
During year 1:
Since PM visits are not included during the Factory Warranty period, many customers opt to purchase a PM during the first year or upgrade their Factory Warranty.
During year 2 and beyond:
Annual PM visits are included with the following Unity Lab Services instrument service plans and begin after the Factory Warranty period:
Additional PM visits may be added to existing service plans or purchased separately to meet your unique service needs and include:
Don't see what you need? Contact us to discuss additional options that are more customized for your needs.