Laboratory Equipment Support Plan Options

Maintaining your laboratory equipment is crucial to the overall productivity of your lab, the long-term performance of your equipment and your total cost of ownership. We offer a variety of support plans to best suit the individual needs of your laboratory.

With each of our support plans, we deliver convenient and dependable service that includes fixed costs for travel (except depot services), labor and quality parts.

Free up your time, energy and resources to focus on your priorities.

Choose a plan that achieves your particular goals or work with our specialists to develop a support plan to meet your exact requirements.

Extended
Warranty
Extended
Warranty
Plus
Total Care
Plan
Scheduled
Care Plan
Depot Repair
Plan1
Priority on-site repair by qualified technicians
Unlimited labor, parts, travel  
Priority depot repair (specific instruments only)
Priority on-site repair  
Unlimited priority phone & email support    
Standard phone & email support        
Annual on-site maintenance visit    
Discount on parts/labor/travel2        
Depot labor & parts        
Return shipping from depot3        
  Contact us to request more information or for a personalized quote.

The Laboratory Equipment Plans plans cover the following brands and product areas:

Product Names Product Families
Abgene
ALC
Barnstead™
Denley
Electrothermal
Fiberlite
Fisher Isotemp®
Fynnzymes
Forma®
Harris®
Heraeus®
Heto
H + P
Hybaid
IEC®
Jouan
Jewett®
Lab-Line™
Labsystems
Lindberg/Blue M®
Matrix
Napco
Owl
Precision®
Puffer Hubbard®
Revco®
Savant®
Sorvall®
Stem
Thermolyne

Autoclaves and Sterilizers
Biosafety Cabinets
Centrifuges
Clean Benches
CO2 Incubators
Cryopreservation
Environmental Chambers
Freeze Dryers
Furnaces
General Purpose Incubators
Refrigerators and Freezers
Ultra-low temperature freezers
Microplate Instrumentation
Molecular Biology
Ovens and Vacuum Ovens
Pipettes
Shakers, Stirrers and Mixers
Vacuum Concentrators
Water Baths
Water Purification

1 Plans offerings may vary in countries.

2 When additional service is needed outside of the scheduled maintenance visit. Special conditions and discounts vary by regions.

3 Customer is responsible for shipping the unit to the depot.