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Unity Lab Services provides unparalleled asset management solutions for its clients. Our experienced service team offers an integrated solution for managing the maintenance of all the assets within a laboratory, regardless of manufacturer, and provides superior service at the best available cost. Our industry and service experts effectively streamline our clients' asset maintenance to drive efficiencies, increase uptime and decrease inventory costs.
Accelerate Service Repairs
Deliver Consistent, High-Quality Service
Streamline PM Services and Mitigate Compliance Risks
Consolidate all of your instrument maintenance to lower service costs, improve service response and delivery and maximize instrument uptime. Managing service delivery across instruments from multiple manufacturers with different service suppliers is a time consuming task. To improve your laboratory's efficiency, your scientists should be focused on their research, not managing instrument service. By removing this burden and consolidating your instrument service to our Asset Management solution, we can:
Deliver typical service cost savings of 15% or more upon implementation, with additional savings of 5-10% or more year after year by:
Improve service quality, resulting in increases in user productivity, instrument uptime and compliance by:
Contact us today to design a customized solution that will allow your laboratory to realize immediate cost savings and improved service quality.
As the world leader in servicing science, we have the experience necessary to deliver a comprehensive asset and service management solution for all of your instruments, regardless of manufacturer or technique. We understand your laboratory has to continuously operate at peak efficiency to support your researchers and business goals. With more than 33,000 employees dedicated to serving science, we know your instruments, their applications and your service needs.
Service Management: Our Key Capabilities and Facts
Drawing upon our breadth of experience, we can design a customized solution that delivers maximum instrument uptime and availability, regardless of manufacturer or technique, for your laboratory.
Let our certified service network go to work for you.
When an instrument is down, it is imperative that the issue is resolved quickly to limit disruption to your scientists, and to the flow of laboratory information. We proactively streamline service management and ensure the advanced placement of all resources and tools. This approach drives complete end-to-end management of the service event, and accelerates response times and repairs.
Contact us today to learn how we can design a customized Asset Management solution that will allow your laboratory to proactively manage service delivery and accelerate your repairs.
Let our expertise complement yours.
Our service experts understand your industry, know how to set key performance metrics, and deliver specific recommendations to generate additional cost savings, ensure compliance and improve services. This service expertise combined with key data helps increase the bottom line, ensure regulatory compliance and streamline service within an asset and service management program.
Our Online Resource Center provides you with secure, 24x7 access to information on instrument and supplier performance, including important metrics such as response time, mean time to repair (MTTR), mean time between failure (MTBF), planned maintenance and first time fix rate.
We continually monitor these metrics, review them with your team and adjust our customized Asset Management solution to deliver sustainable cost savings and instrument uptime and availability using our Practical Process Improvement (PPI) methodology.
Let us help you discover more. Contact us today to get started.
Asset Management is complete multi-vendor instrument and equipment service management including:
"We were able to realize immediate savings of close to 18% off our service spend when we implemented our program. Our Scientists were initially concerned about service response times from our suppliers, but Thermo Fisher Scientific has managed to track and improve these as well."
- Laboratory Director at a Large Pharmaceutical Laboratory
"With Unity Lab Services I get managed maintenance services, on-site service engineers working on instruments from multiple vendors, and the management of OEM service contracts. As a result, our company has implemented a flexible instrument specific service strategy with improved results."
- Associate Director of Asset Management at a Major Clinical Laboratory
"Having Thermo Scientific Multi-Vendor Service Engineers located at our facility has significantly reduced our costs and improved our service. They know our scientists and understand how important it is to keep our instruments running. They respond immediately and get our instruments back in working order quickly."
- Sourcing Director at a Biotechnology Research Facility